Privacy Policy

This Privacy Policy (“Policy”) informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Our privacy procedures have been implemented to comply with the privacy legislation of the United Kingdom. If you have any questions or concerns about this Privacy Policy, or our practices with regards to your Personal Information, please contact us at support@sevadoulas.com.

 
NOTICE AND COLLECTION
While using our Site, we may ask you to provide us with certain information that can be used to contact or identify you. Seva Doulas will only collect Personal Information by fair and lawful means. We collect Personal Information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

Personal Information we collect may include:

• Name
• Mailing Address
• Telephone Number
• Email Address
• Credit card or billing information
   

Seva Doulas collects Personal Information for the following purposes:

• To establish and maintain responsible commercial relations with customers and to provide on-going services
• To understand customer needs and preferences
• To develop and enhance market services
• To meet legal and regulatory requirements
• To respond to your enquiry when you contact us, request a download or request a return call
• To send you our newsletter when you sign up for it, or you sign up to stay informed
• To advise you about new products and services that may be of interest to you 
• Email newsletters
• Other uses as may be permitted or required by applicable law

Unless required or permitted by law, we will never use or disclose your Personal Information for a new purpose not identified above.

CHOICE AND CONSENT
Prior to obtaining your consent, Seva Doulas will describe the choices available to you and obtain implicit or explicit consent with respect to the collection, use, and disclosure of your Personal Information, except in certain situations otherwise permitted by the law. Where it is reasonable to do so, we may rely on your implied consent. Otherwise, we will rely on explicit consent received directly from you to collect or use your Personal Information, for example, the collection of your Personal Information if you subscribe to a newsletter on the Site.

You may withdraw or modify your consent at any time by contacting our Seva Doulas Privacy Officer at: support@sevadoulas.com.

USE AND RETENTION
Seva Doulas limits the use of Personal Information solely to the purposes identified in this Policy and for which you have provided implicit or explicit consent. We retain Personal Information for only as long as it is necessary to fulfil the stated purposes, except with the consent of the individual or as required by law.

Personal Information provided to us by users is primarily stored on servers in the United Kingdom.

Seva Doulas will delete Personal Information that is no longer needed.

DISCLOSURE TO THIRD PARTIES
Seva Doulas does not transfer Personal Information to third parties or service providers.

COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse or disable all cookies or to indicate when a cookie is being sent. However, should you not accept cookies, you may not be able to use some portions of our Site. By using this Site, you accept the use of cookies.

This Site uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect Personal Information. You may read Google’s Privacy Policy here for further information http://www.google.com/privacy.html.

Other cookies may be stored to your computers hard drive by external vendors when this Site uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No Personal Information is ever stored, saved or collected.

SECURITY FOR PRIVACY
As the security of your Personal Information is important to us, we have implemented appropriate technical and organisational security measures designed to protect the security of any Personal Information we process against unauthorised access in accordance with established policies and procedures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. We therefore cannot guarantee its absolute security.

Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Site is at your own risk. You should only access the Site within a secure environment.

EXTERNAL LINKS
Although this Site only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this Site. (External links are clickable text/banner/image links to other websites).

Seva Doulas cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note to click on external links is at your own risk and this Site and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

ADVERTS AND SPONSORED LINKS
This Site may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this Site. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note to click on any sponsored external links is at your own risk and this Site and its owners cannot be held liable for any damages or implications caused by visiting any sponsored external links mentioned.

SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that Seva Doulas participate on are custom to the Terms and conditions as well as the Privacy Policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This Site will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This Site may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHORTENED LINKS IN SOCIAL MEDIA
This Site, through our social media platform accounts, may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this Site. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore Seva Doulas cannot be held liable for any damages or implications caused by visiting any shortened links.

MONITORING AND ENFORCEMENT
Seva Doulas monitors compliance with its Privacy Policy and procedures. Users may file privacy complaints and disputes by contacting our Seva Doulas Privacy Officer at support@sevadoulas.com who is accountable for our privacy compliance. Every privacy-related complaint will be acknowledged, documented, and investigated, with the results being provided to the complainant. If the complaint is found to be justified, appropriate measures will be taken as a result.

CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of 12 Oct 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time to stay compliant with relevant laws and you should check this Privacy Policy periodically to be informed on how we strive to protect your Personal Information.

Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Site.

CONTACT US
If you have any further policy about this Privacy Policy, please contact us at support@sevadoulas.com.

Last updated 12 Oct 2021.